Refund and Returns Policy

Return Policy

We want you to be fully satisfied with every item you purchase. If you are not happy with your purchase, we’re here to help. Please read below for our full return policy details.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be complete, in the same condition that you received it, and in the original packaging. You’ll also need the receipt or proof of purchase.

2. Non-Returnable Items

Certain types of items cannot be returned, including:

• Certified copies
• Photocopies

3. Return Process

To start a return, please contact our customer service at info@legatille.com or call us at (210)201-4941. If your return is approved, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

4. Refunds

Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 7-10 business days.

5. Shipping Costs

Return shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a defect or error on our part.

7. Contact Us

If you have any questions regarding our return policy, feel free to reach out at info@legatille.com

This return policy can be adjusted to fit different business needs (e.g., longer return windows, specific shipping rules).